Returns Policy

Returns Policy

We offer 30 day returns on watches that are have not been worn by the client, and are in the same condition that they were mailed to the customer. The exception to that is if an operational issue that was not described in the listing arises within the return window period. We have detailed photographs, including examples of the item that are not included in the listing. We will also photograph the packing of the parcel, and the finished parcel with the shipping label. We will require authorization by email to and from us for returns. Under most circumstances we will pay for the return shipping.

If an item arrives damaged in the shipping, just photograph it and submit these in your email requesting a return authorization.

We do offer exchanges within the return window for an item we may have in stock that you decide that you would prefer. The exchange will be determined by the price you originally paid, and the price of the watch that you wish to exchange for. We will provide the difference through your Zelle or Paypal account, if the amount of the returned item is greater than the exchanged for item.

To contact us concerning a return or exchange email us at contact@antiquare.biz